Shipping & Returns

Shipping Procedures

Excel Components uses UPS shipping for retail, web based orders. Please note that shipping times are not always guaranteed.
Excel Components will make every effort to ship in-stock orders placed by 11:00 AM EST on the same day. You will receive shipping notification and tracking number via email once the shipment has been released.

Please Note: Shipping rates quoted are estimates based on the information you have supplied. Shipping rates do not include duties, taxes or other non-routine customs brokerage charges. Other shipping charges, surcharges or accessorial charges may apply and your final shipping charge may differ based on your shipper characteristics and the characteristics of, and services requested for, shipments actually tendered to UPS.

Return Policy

Customer return policy is determined on a case by case basis. Please call technical support for details. Please note that all special orders including black chrome and black anodize are non-refundable.

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